![]() ![]() I had to tell them we checked the box saying to come in with the key if we were not home and that is on them for ignoring that. 90% of the time they would just leave stating we were not home to let them in. So we checked the box that allows them to come in with our permission if we are not there. Submitting the problem was the was the easiest. Getting maintenance to come out was to the day we left a hassle. The lady magically got "trained" in two minutes and fixed it. Nope I had to call again and demand that it get fixed as we were not late or owed any back rent. I was told it would be fixed within 24 hours. I called and spoke to someone who stated she was not trained to fix the situation and that they were not as use to having people check their portal as well as I did. I printed out statements saying otherwise. Except we got a notice that we were behind on rent after a few months. One would think that they were professional to be aware of things like that. As well as the common electricity was turned off as well for same reason. Turns out they did not put the bill in their name and therefore no pickup until they did. We had to ask them if we still had trash pickup as the dumpster had not been emptied for several weeks. When they took over the complex it was a learning curve. I was a former tenant and was forced to move because of the lack safe conditions. THEIR OFFICE STAFF IS A WHOLE OTHER SUBJECT. THEIR ACTIONS HAVE CAUSED US BOTH GREAT FINANCIAL AND EMOTIONAL HARDSHIP THAT STARTED IN DECEMBER 2019 AND IS ONGOING.ĭESPITE MENDELLS YOUTUBE GUITAR PLAYING AND PREACHING HE IS IMHO RULED BY ONE GOD.THAT OF THE GREEN. MY HUSBAND HAD BACK SURGERY IN NOVEMBER 2020 AND JUST RECENTLY SUFFERED A STROKE IN MARCH. WE PLEADED WITH MENDELL TO RETURN HER SECURITY DEPOSIT TO TRY & AVOID THE LITIGATION, SINCE WE LIVE OUT OF STATE, HE FLATLY REFUSED. THE OREGON COURTS FOUND IN HER FAVOR AND WE PAID HER $5K PLUS 10K IN LEGAL FEES. THEY THEN POCKETED HER ENTIRE SECURITY DEPOSIT AND TRIED TO CHARGE HER $900.00 MORE FOR REPAIRS. CREM EVICTED HER RATHER THAN NOT RENEWING HER LEASE. IF NOT FOR THE ACTIONS OF CENTURION WE WOULD NOT HAVE BEEN SUBJECT TO THE LAWSUIT. NEVER TOLD US ABOUT THAT.I FOUND OUT FROM THE TENANTģ/ ADDED A NEW FEE TO OWNERS $139.00 (OR WAS IT $159.00) A YEAR FOR A 'TECHNOLOGY FEE' ( THE STANDARD BOOKKEEPING SYSTEMS THAT MOST PROPERTY MANAGERS USE TO GENERATE OUR ELECTRONIC STATEMENTS) WHEN WE FIRED THEM THEY ATTEMPTED TO KEEP THE FEES,Ĥ/ THE MAINTENANCE CREW TRIED TO CHARGE US FOR A REPAIR TO A NEIGHBORS FENCE AND $600.00 FOR UNNECESSARY TREE TRIMMING.ĥ/ CHARGED A LONG-TIME TENANT $400.00 TO REPAIR A BASEBALL SIZED HOLE IN A HOLLOW DOOR.ĪLL OF THIS WAS DISCOVERED BY ME THIS LAST YEAR. HERE IS A LIST OF THINGS THAT OCCURED WHEN CREM MANAGED OUR PROPERTIES:ġ/ THEY PAID UTILITIES FOR A TENANT OUT OF OUR RENTAL PROCEEDS, UNTIL I BROUGHT IT TO THEIR ATTENTIONĢ/ THEY ALLOWED A TENANT TO BREAK HIS LEASE AND REFUNDED THEIR ENTIRE DEPOSIT, LEAVING US WITH AN EMPTY RENTAL. WE WANT WHAT IS FAIR FOR OUR TENANTS, OURSELVES AND THE PROPERTY MANAGEMENT COMPANY. WE ARE OUT OF STATE OWNERS, NOT SLUMLORDS. SO SMOOTH AND INGRATIATING IN THE BEGINNING, TO GET YOU TO SIGN UP AND THEN. I AM AN OWNER.AND FORMER CREM CLIENT UNTIL EARLIER THIS YEAR.HI MENDELL! I AM SURE YOU AND JESSE WILL HAVE TO SNARKILY RESPOND TO MY REVIEW AS YOU ARE BOTH TOO IMMATURE TO ACCEPT CRITICISM WITHOUT HAVING TO ANSWER BACK. ![]()
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